1. Cancelling an Appointment
You can cancel or reschedule any appointment free of charge, any time before the technician is dispatched. Just email us at info@televisioncost.com.
2. Not Happy With the Work?
Let us know within 7 days of your service. We'll send a technician back at no charge to make it right. If you're still not satisfied after that, we'll refund the labor cost — simple as that.
3. Charged by Mistake?
If you were double-charged, charged the wrong amount, or charged for something that never happened, email us and we'll refund it right away.
4. Switch & Save Charges
You're only ever charged after we've switched a service and confirmed it's actually cheaper for you. If that ever isn't the case, tell us and we'll refund the difference.
5. How to Request a Refund
Email info@televisioncost.com with your name and what the issue was. That's it — no forms, no long process. We aim to respond within 1 business day and get approved refunds back to your original payment method within 5–10 business days.
6. Contact Us
We'd genuinely rather hear from you than have you leave unhappy:
- Email: info@televisioncost.com
- Website: www.televisioncost.com