TELEVISION COST info@televisioncost.com
REFUNDS

Refund Policy

Last updated: July 22, 2026

Our promise: if you're not happy, just tell us. We'd rather make it right than have you open a dispute — email info@televisioncost.com and let us know how we can fix it. We process fair refunds no questions asked, because a happy customer matters more to us than being right. We never fight disputes — we'd rather refund you and part on good terms.

1. Cancelling an Appointment

You can cancel or reschedule any appointment free of charge, any time before the technician is dispatched. Just email us at info@televisioncost.com.

2. Not Happy With the Work?

Let us know within 7 days of your service. We'll send a technician back at no charge to make it right. If you're still not satisfied after that, we'll refund the labor cost — simple as that.

3. Charged by Mistake?

If you were double-charged, charged the wrong amount, or charged for something that never happened, email us and we'll refund it right away.

4. Switch & Save Charges

You're only ever charged after we've switched a service and confirmed it's actually cheaper for you. If that ever isn't the case, tell us and we'll refund the difference.

5. How to Request a Refund

Email info@televisioncost.com with your name and what the issue was. That's it — no forms, no long process. We aim to respond within 1 business day and get approved refunds back to your original payment method within 5–10 business days.

6. Contact Us

We'd genuinely rather hear from you than have you leave unhappy: