Privacy Policy

At Television Cost, we believe that the right technology can make your home more connected, comfortable, secure, and entertaining.

At Television Cost, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information when you visit or make a purchase through Television Cost.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect certain information.

Personal Information

Depending on how you interact with us, this may include:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Account login information
  • Order and purchase information
  • Payment and transaction information
  • Information you provide when contacting customer support

We only request information that is reasonably necessary to provide our products and services.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Website interactions
  • Referring website
  • Date and time of visits
  • General website usage information

This information helps us understand how visitors use our website and improve its performance and functionality.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Process payments
  • Deliver products to you
  • Provide order confirmations and updates
  • Communicate with you about your purchases
  • Respond to questions and customer service requests
  • Manage customer accounts
  • Improve our website, products, and services
  • Prevent fraudulent or unauthorized transactions
  • Maintain website security
  • Troubleshoot technical issues
  • Comply with legal and regulatory requirements
  • Send promotional communications where permitted and where you have provided appropriate consent

We do not use your personal information for purposes unrelated to our business operations without an appropriate legal basis or your consent when required.

3. Payment Information

When you make a purchase through our website, payment information may be processed by third-party payment processors.

Television Cost does not necessarily store complete payment card information on its own servers. Payment information may be handled directly by the payment provider according to its own privacy and security policies.

We encourage you to review the privacy policies of the payment providers used during checkout.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide a better browsing experience.

Cookies may be used to:

  • Keep items in your shopping cart
  • Remember user preferences
  • Maintain login sessions
  • Understand website traffic and usage
  • Improve website functionality
  • Analyze website performance
  • Support marketing and advertising activities where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.

5. How We Share Information

We may share personal information with trusted third-party service providers when necessary to operate our business.

These may include providers involved in:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting
  • Website analytics
  • Customer support
  • Email communication
  • Fraud prevention and security
  • Marketing and advertising

These service providers are expected to use information only as necessary to provide their services or as otherwise permitted by applicable law.

We may also disclose information when we believe disclosure is necessary to:

  • Comply with applicable law or legal obligations
  • Respond to lawful requests from government authorities
  • Protect our rights or property
  • Investigate fraud or security concerns
  • Protect the safety of our customers, users, or others

6. Third-Party Services and Links

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external resources.

Television Cost is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

7. Marketing Communications

If you provide your contact information and consent where required, we may send you emails or other communications about:

  • Products
  • Promotions
  • Special offers
  • New services
  • Order-related information
  • Company updates

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.

Please note that you may continue to receive essential communications related to your orders, transactions, or account.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

For this reason, while we work to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Complete transactions
  • Maintain business and accounting records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal obligations
  • Enforce our agreements

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

10. Children’s Privacy

Our website is intended for general consumers and is not directed toward children under the age required by applicable privacy laws.

We do not knowingly collect personal information from children where prohibited by law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

11. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your information is used
  • Opt out of certain marketing communications
  • Exercise other privacy rights provided under applicable law

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before completing certain requests in order to protect your information.

12. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including rights concerning access, correction, deletion, and certain disclosures or uses of personal information.

Where applicable, Television Cost will process valid privacy requests in accordance with applicable California law.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

13. Do Not Track

Some web browsers provide a “Do Not Track” setting that allows users to indicate a preference regarding online tracking.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the beginning of this policy.

We encourage you to periodically review this page to stay informed about how we handle personal information.

15. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Television Cost
40 Kent Road
Valley Stream, NY 11580

Email: info@televisioncost.com
Phone: 516-451-7966

Website: Television Cost

We are committed to handling your information responsibly and providing a transparent and trustworthy online shopping experience.