Shipping Policy

At Television Cost, we are committed to making your shopping experience simple and convenient. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is successfully placed and payment has been confirmed.

Orders placed on weekends or holidays may begin processing on the next business day.

During periods of high order volume, holidays, promotions, or unforeseen circumstances, processing times may take longer.

If there is a significant delay with your order, we will make reasonable efforts to keep you informed.

2. Shipping Times

Once your order has been processed and shipped, estimated delivery times will depend on the shipping method and destination selected at checkout.

Typical delivery times are approximately:

Standard Shipping: 3–7 business days

Please note that shipping and delivery estimates are not guaranteed. Delays may occur due to weather, carrier disruptions, holidays, incorrect address information, or other circumstances outside our control.

3. Shipping Locations

Television Cost currently ships to eligible addresses within the United States.

Shipping availability may vary depending on the product and destination.

If a product cannot be shipped to your selected location, this will be communicated during the ordering or fulfillment process.

4. Shipping Costs

Shipping charges are calculated based on the applicable order, shipping destination, package size, weight, and shipping method.

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

From time to time, Television Cost may offer promotional shipping discounts or free shipping on qualifying orders.

5. Order Tracking

When available, tracking information will be provided after your order has been shipped.

Tracking information allows you to monitor the progress of your shipment through the applicable shipping carrier.

Please allow some time for tracking information to become active after the shipping label has been created.

6. Delivery Address

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please carefully verify:

• Full name
• Street address
• Apartment, suite, or unit number, if applicable
• City
• State
• ZIP code
• Contact phone number

Television Cost is not responsible for delays, additional shipping costs, or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an incorrect shipping address after placing an order, contact us as soon as possible. We will make reasonable efforts to update the address before the order is shipped, but changes cannot be guaranteed once an order has entered the fulfillment or shipping process.

7. Lost, Stolen, or Missing Packages

If tracking information shows that your package was delivered but you cannot locate it, please first check:

• Your delivery location
• Mailroom or reception area
• Nearby areas around your property
• With household members or building management
• With the shipping carrier

If the package still cannot be located, contact us at info@televisioncost.com or 516-451-7966.

We may work with the shipping carrier to investigate the shipment.

Television Cost is not responsible for packages confirmed as delivered to the correct address but subsequently lost or stolen after delivery.

8. Damaged Packages

If your package arrives visibly damaged, please document the condition of the package and product with photographs before discarding any packaging.

Contact us as soon as possible at:

Email: info@televisioncost.com
Phone: 516-451-7966

Please provide your order number and photographs of the damaged package or product so we can evaluate the issue and determine the appropriate resolution.

9. Incorrect or Missing Items

If you receive an incorrect product or an item is missing from your order, please contact us promptly.

Include your:

• Order number
• Name
• Description of the issue
• Photographs of the received product/package when applicable

We will review the issue and work with you toward an appropriate resolution.

10. Shipping Delays

While we work to meet the estimated delivery timeframe, delivery dates may be affected by circumstances outside our control.

These may include:

• Severe weather
• Carrier delays
• Transportation disruptions
• Holidays
• High shipping volumes
• Incorrect address information
• Natural disasters
• Other unforeseen circumstances

Television Cost cannot guarantee a specific delivery date unless a guaranteed shipping service is expressly offered at checkout.

11. Large or Oversized Products

Certain products, including larger Smart TVs, audio equipment, or other oversized electronics, may require special shipping arrangements.

Additional shipping charges, delivery requirements, or restrictions may apply to oversized or heavy products.

Any applicable shipping requirements or charges will be communicated during the ordering process.

Customers should inspect larger products promptly after delivery and report any visible damage as soon as possible.

12. Shipping Restrictions

Certain products may have shipping restrictions based on their size, weight, destination, carrier requirements, or other applicable restrictions.

If we are unable to ship an ordered product to the selected destination, we will contact you regarding the available options.

13. Order Cancellation

If you need to cancel an order, contact us as soon as possible after placing the order.

We will make reasonable efforts to accommodate cancellation requests before an order is processed or shipped.

Once an order has been shipped, cancellation may no longer be possible and the order may need to be handled under our Refund & Return Policy.

14. Contact Us

If you have questions about shipping, delivery, tracking, or an existing order, please contact us:

Television Cost
40 Kent Road
Valley Stream, NY 11580

Email: info@televisioncost.com
Phone: 516-451-7966

We are committed to providing reliable service and keeping you informed throughout the order and delivery process.

Television Cost — Quality Technology. Convenient Shopping. Reliable Service.